Contact information
Contact
Last Updated: February 2026
At DigitalByDrum, intentional design meets real support. Whether you need help with a download, have a question about your order, or want to discuss a collaboration — we’re here.
📩 General Inquiries
Questions about collections, future drops, or platform inquiries:
Email:
desk@digitalbydrum.com
🛍️ Orders & Download Support
If you need assistance accessing your file or have an issue with an order:
Email:
desk@digitalbydrum.com
Please include your order number for faster support.
🎨 Creative & Collaboration Requests
For partnerships, media inquiries, or brand collaborations:
Email:
lockin@digitalbydrum.com
💬 Support Hours
Monday–Friday, 9AM–6PM EST
Messages received outside business hours will be answered the next business day.
🌍 Stay Connected
Instagram:
@DigitalByDrum
TikTok:
@DigitalByDrum