Privacy policy
Privacy Policy
Last Updated: February 2026
At DigitalByDrum, we care about more than art — we care about the people behind every order. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with our brand online.
1. Information We Collect
Information You Provide to Us
We collect personal information you voluntarily share with us, such as:
- Name and contact details (email address, billing address)
- Order details and purchase history
- Messages you send through email or contact forms
Payment information is processed securely through our third-party providers.
Information Collected Automatically
When you visit DigitalByDrum.com, we may collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent on site, interactions)
- Cookie and tracking data to improve site functionality
2. How We Use Your Information
We use your data to:
- Process and deliver digital downloads
- Send order confirmations and essential notifications
- Provide customer support
- Improve our website and digital experience
- Send marketing communications if you choose to subscribe
We use your personal information only for purposes related to your experience with DigitalByDrum.
3. Shopify & Payment Processing
Our online store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to offer digital products. Your data is stored through Shopify’s infrastructure and secure databases.
Payment information is processed by trusted payment providers. We do not store full credit card details on our own servers.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how visitors use our site
- Measure and improve performance and design
You can disable cookies through your browser settings, but some site features may not function properly.
5. Email Marketing
If you subscribe to marketing emails or opt in at checkout, we may send you updates, drops, and brand messaging. You can unsubscribe anytime using the “Unsubscribe” link in any email.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, for example:
- With Shopify and payment providers to process orders
- With service providers who help operate the website or send emails
These partners receive only what they need to perform their services and are expected to protect your data.
7. Data Retention
We keep personal information as long as needed to fulfill the purposes described in this policy or comply with legal obligations. If you would like us to delete or anonymize certain personal information, contact us using the email below.
8. Your Rights
Depending on where you live, you may have rights over your personal information, including:
- The right to access personal data we hold about you
- The right to correct inaccurate information
- The right to request deletion where applicable
- The right to opt out of marketing communications at any time
To exercise these rights, contact us at: desk@digitalbydrum.com
9. Children’s Privacy
DigitalByDrum does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last Updated” date at the top of this page.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Email: desk@digitalbydrum.com
Brand: DigitalByDrum
Website: DigitalByDrum.com